If you are a business owner you have probably heard both good and bad things about outsourcing. One of the things that businesses interested in outsourcing ought to know is that some business functions that are suited to outsourcing while some others are not. How about outsourcing sales functions, you may be wondering.
Offshore outsourcing is a topic that is not clearly understood by many business owners. Many business owners are aware that outsourcing is a trend that cannot be ignored. At the same time because offshore outsourcing is an unfamiliar subject, they are reluctant to try their hand at it because of the major risks and challenges that it presents.
For most businesses, one of the most important functions is that of sales. Sales is the lifeblood of most businesses. An efficient sales team is vital to ensure that a company grows and prospers. On the contrary, a poor sales department can hamper a company’s growth.
If sales is such an important function should a business think about offshore outsourcing? For answering this question it is necessary to first understand the different challenges and risks involved in offshore outsourcing sales. At the outset, outsourcing brings to the table some management issues that are quite different from the ones that businesses traditionally encounter and are used to handling. Offshore outsourcing involves dealing with individuals who are thousands of miles away, are of a different culture and who speak a different language. These differences are quite likely to give rise to problems at a later stage.
Outsourcing sales also means giving up some control over the sales function – which is one of the most important aspects of your business. Will you be open to giving up some control of your sales function. Or would you think that this is just too risky and prefer to keep total control. Ultimately this is a question you should ask yourself and seek an informed answer once you understand the pros and cons of offshore outsourcing.
Outsourcing sales will of course result in major cost savings, as much as 70% from work related expenses. This is because labor is much cheaper in developing countries compared to developed ones.
Your goal should be to seek a way to manage the challenges and risks involved in outsourcing. One of the best ways to do this is by contracting an offshore provider that can help you manage your outsourcing needs. Using the services of an outsource manager is an ideal way for your business to experience the many benefits of outsourcing without the risks.